Emotional Intelligence
Training on Emotional Intelligence (EI) - affecting 58% of performance, health, and relationships. Outperforms high IQ 70% of the time.Categories
Overview
Emotional intelligence (EI) is crucial for company and team success, facilitating effective communication, conflict resolution, and productivity. It empowers leaders to inspire and make informed decisions, while fostering employee engagement and retention through a supportive work environment. Ultimately, investing in EI development yields happier employees, stronger relationships, and superior business outcomes.
Trainings Included
Emotional Intelligence Equals Success
We all know the term Intelligent Quotient (IQ); but there is also Emotional Intelligence which is another kind of smart and affects 58% of your performance, your physical health, your mental health, as well as your relationships. In fact, people with average IQs outperform those with the highest IQs 70% of the time. E.I. is correctly identifying and managing emotions so as to remain calm under pressure and achieve resilience.
The Need for Common Sense Critical Thinking
Award Winning Film. Common Sense. Critical Thinking. They seem unrelated but together impact the quality of your life and the lives around you. 90% of the information we absorb is from our eye sight; though we really don't see with our eyes, we see with our brains. Seldom, when we face a situation, do we examine and evaluate the information or even research important statistics.
Mastery of Self-Awareness
90% of the population complain about their life - but do not take responsibility for why their life is the way it is. Do you make things happen, or do things just happen to you? Do you create opportunities? It is common to avoid responsibility, avoid problem-solving, or avoid looking at ourselves in a truthful way. It is all right not to know all the answers - that is what experience is for.
Confident or Arrogant
Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance, on the other hand, is destructive in the workplace. Those who are arrogant are not confident are not comfortable in their own skin and are often insecure. It is important that customers feel comfortable.
The Empathy Muscle
Empathy is the ability to relate to the thought, emotion, or experience of others. Empathy is a right brain activity that allows you to step into the shoes of another person and understand their feelings and needs. Considering that Americans are deeply polarized and businesses need relationships, it is time we support ourselves and others with compassion and sensitivity.
A Workplace Free of Negativity
Most employers want to create a pleasant workplace where employees are happy, respectful, and excel to their fullest potential. Considering an employer never wants words or actions to divert from workplace performance, it is suggested that action be taken quickly to find the source of the destructive behavior. distinguish between the employee's personality and the behavior, and provide training.
Office Humor
We need laughter to get through the day. Laughter can act as a coping mechanism to reduce stress. Laughter increases endorphins, increases disease fighting antibodies. Increases your intellectual performance, boosts your information retention, strengthens your immune system, and lowers blood pressure. Laughing can bring people together and strengthen relationships.
Humor, Sarcasm, and Conflict
As a manager, I've learned it is helpful to add a level of playfulness to everyday tasks. It's clear that employees who have fun on the job are more creative, make better decisions, and get along with their coworkers. It is important to minimize boredom and fatigue; and laughter can reduce stress and boost morale but only if appropriate and tasteful. For example, sarcasm and teasing tends to be negative.
Stop Being Easily Offended
Do you burst into anger over the little things? Do you often take things the wrong way? Do people say you make mountains out of mole hills? Do people feel they have to be cautious around you? Do people consider you high maintenance? If so, you may be easily offended - and your hypersensitivity may be depriving you of healthy relationships and inner happiness.
Turning Apathy into Proactivity
Everyone has the right not to know and not to care - but there is a price for being uninformed and disengaged. Three things are needed for optimal mental and emotional health: Passion, Interest, Action. A child is not born apathetic. The problem may have taken root at home, at school, or perhaps deep within themselves. But indeed, it must be addressed.
Worry Less
Worrying is when you think about negative things that may or may not happen in the future. It consumes precious energy and is the easiest way to ensure unhappiness in the present moment. So why do we allow this feeling of anxiety to overwhelm us? Fear of the unknown. Fear the worst will happen. There are sensible concern and senseless worries.
Worry Management
Everyone has opinions and, what's true, the opinions are theirs. And what people think of you is none of your business. So why get involved in unsolvable situations? You are who you are. You know your strengths and you know what needs improving. Do not let the negative opinions of others affect your self-esteem, your decisions, or goals. Be confident in your actions. Focus and choose wisely.
The Unfortunate Effects of Anger
Uncontrolled anger and misplaced aggression are epidemic in this country. 77% of students are being bullied whether physically, mentally, or verbally. 71.5 million Americans are affected by bullying in the workplace. Rage in the home, in the office, on the roadway - human beings are an aggressive species. Why are we so angry?
The Unfortunate Effects of Fear
Fear. Even the word scares us. Horror films, ghost stories, the evening news - fear is all around us. For many, fear can paralyze and place great limits on living a fulfilled life. But did you know there is healthy fear and an unhealthy fear? The goal is not to get rid of fear because fear is a tool that can do good. The goal is to first acknowledge our fears and phobias, then learn ways to reduce and eventually eliminate these delusions.
The Unfortunate Effects of Lies
Since the dawn of mankind, to avoid confrontation or embarrassment, our ancestors had to learn how to cooperate. In order to survive, they found a powerful tool that would get results by conveying a false impression. They discovered lying. It's ironic. We value honesty yet we can be so sneaky. We value truth yet lying is the number one reason people lose trust.
Gossip (If Walls Could Talk)
We live in a society that is fascinated with the private lives of other people. Conversation around the water cooler has expanded to emailing and texting. It is easier and faster now to convey a message that is constructive or destructive. True, it can be said that coworkers often spend more time at work than they do with their families; but it is important to avoid the temptation of getting too personal while at work.
Gossip Impacts the Team
People are naturally curious about one another and gossip provides an opportunity for people to bond. Most people gossip as a way of sharing without the intent to harm; however, speaking words that diminish the worth of a coworker not present in the conversation is harmful gossip. In fact, slander is used to destroy people's reputation. Malicious gossip is expressed with a deliberate desire to do harm.
Jealousy at Work
The workplace does not contain cookie cutter workers. The workplace has talented employees with various personalities. Some are quiet and perform their duties with precision and excellence every day. Others appear more visible and garner recognition for their charisma and contributions. And then there are those whose insecurity leads them to wander the halls in a state of envy and jealousy.
The Truth about Deception and You
Deception is defined as the intentional withholding of information deliberately misleading information to a participant. We lie. Often for good reason - but we lie. Children can deceive as early as 6 months old using fake laughter or pretend crying just to get attention. To maintain healthy relationships, it's a good idea to learn the cues and clues when someone may not be telling the truth.
The Truth about Deception in Business
Deception. Businesses lose about 5% of its revenue due to fraud each year which is 3.5 billion worldwide. From fraud and theft to leaks and embezzlement, deception often ruins innovation, damages teams, and destroys reputations. We probably all can agree that manipulation, disinformation, and histrionics have no place in the workplace.
Vengeful Games at Work
When we are hurt, it's a natural response to return the hurt. And our reasons may be logical but none justify retaliation. When plotting to hurt another, we are consumed with immature beliefs and reactions instead of sound judgment. Revenge is a primal need for self-defense. The goal is to rid one of shame and humiliation, and restore power and pride.
