FAQs
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General
What is Governmental Training?
Governmental Training offers a collection of 4 video series that help various types of government entities train their workforce on basic and core skills for their positions:
- The Government Training Series provides a thorough orientation for new federal, state and city government employees and as a valuable refresher training for experienced employees. By investing in continuous education, government agencies ensure a skilled and informed workforce capable of navigating the complexities of public service and contributing effectively to organizational goals.
- The Municipal Government Training Series is the result of a nationwide study of municipal orientation practices. Produced in cooperation with seven different cities, they provide the first ever realistic audio-visual orientation training of benefit to all cities from the largest to the smallest. This series is similar to the Government Training Series, but was designed just for municipal city governments.
- The Law Enforcement Training Series is a collection of programs that provide law enforcement personnel with a thorough orientation on the most common dangers they may encounter in their duties and effective safety measures. The training covers various high-risk scenarios, emphasizing best practices and methods to mitigate risks. Incorporating real-life case studies, these programs aim to enhance officers' situational awareness and decision-making skills to ultimately keep them safe.
- The Correctional Officer Training Series is a collection of programs that offers a comprehensive training for both new and experienced correctional officers. They cover common situations that correctional officers may encounter as well as a wide-ranging curriculum, focusing on ensuring the safety of officers, staff, and inmates and a safe and efficient environment for all. It is designed for use in county jails, state and federal prisons, correctional training academies, vocational schools, as well as military and university criminal justice programs across the United States.
What do I need to take the training?
All you need is a computer with an internet connection and web browser.
Do I have to do the training in one sitting?
No you can take the training at your own pace and in multiple sessions. You do want to set aside 15 minutes when it is time to take the final exam however so that you can have maximum concentration.
If I don't pass the final exam, can I take the test again? And is there a charge for taking the final exam again?
You can take the final exam as many times as you need to pass. This course is mainly about comprehension. There is no charge for taking the final exam multiple times. You can also take the exam again to try and get a higher score if you so desire.
Can I have multiple people view the training?
No. Only if you have purchased organizational training. Our individual training is licensed to a single individual only.
Can I take the training immediately after signing up?
Yes. You create a username and password as part of the sign up process, so you can use that username/password immediately after payment to login and start your training.
Certificate
How and when will I receive my certificate of completion?
After successfully completing the final exam, you will be asked to enter your name on the certificate and it will generate an adobe acrobat PDF certificate and wallet card for you along with transcript scores immediately online.
What format is the certificate and how can I view and print it?
Your certificate of completion is an adobe acrobat PDF file. All you need to view and print the certificate is the free adobe acrobat reader. If you don't have the adobe reader software installed on your computer, you can download it free from adobe's website at:
How long is the certificate good for?
2 years.
What does your certificate look like?
Can I put my company name on the certificate?
Yes you can enter your desired company name on the registration page and it will put your company on every certificate generated. It is an optional setting so if you don’t want a company name on the certificate then just leave that blank.
Pricing
What is the cost of individual training?
$29.99 per course.
Do you offer organizational training and group discounts?
We offer an organizational training option for training multiple individuals (see next section) and also group discounts starting at 10 seats and above. To signup for an organizational account, simply add the desired number of seats to your shopping cart and then checkout. The account will then be enabled for that number of licenses. If you need to add licenses in the future, you can do so using the Add More Licenses link when you login to your admin dashboard.
Do you offer volume discounts?
Yes we do. Your pricing is based on the initial number of seats you purchase:
| Qty of Training Seats | Pricing Per Seat |
|---|---|
| 1 - 9 | $29.99 |
| 10-24 | $24.99 |
| 25 - 49 | $23.99 |
| 50 - 99 | $22.99 |
| 100 - 199 | $19.99 |
| 200+ | See Custom Quote above |
Government Training Subtotal: $0.00
Municipal Government Training Subtotal: $0.00
Law Enforcement Training Subtotal: $0.00
Correctional Officer Training Subtotal: $0.00
You Saved: $0.00
Total Price: $0.00
If I purchase seats after my intial purchase do I still get a volume discount?
Your future pricing is based on your intial purchase. So if you bought 25 seats, your pricing would be $23.99 for those 25 seats and also for any future seats you purchased.
Group Training
Do you offer training that an organization can use to train its employees?
Yes we do.
Who is the organizational training for?
Organizational training is for employers/groups that need to train their employees. It provides a single shared login that all employees can login to as well as potential group pricing discounts.
How does organizational training work?
Our organizational training option includes a shared multi-user account setup. It involves zero administration as it does not require you to setup user names and passwords. Once your account is setup, everyone logs in using the same username/password. They take the training and once they are complete, each individual takes the final exam. On successfully passing the final exam, each individual enters their name on their certificate and gets a generated pdf certificate immediately for them to save or print off. A copy of that certificate with transcript scores are automatically emailed to the administrator's email address on the account.
So all you have to do is give everyone the username/password, let them take the training, and sit back and get an email copy as everyone finishes the training. It couldn't be easier.
Do you offer volume discounts?
Yes we do. Your pricing is based on the initial number of seats you purchase:
| Qty of Training Seats | Pricing Per Seat |
|---|---|
| 1 - 9 | $29.99 |
| 10-24 | $24.99 |
| 25 - 49 | $23.99 |
| 50 - 99 | $22.99 |
| 100 - 199 | $19.99 |
| 200+ | See Custom Quote above |
Government Training Subtotal: $0.00
Municipal Government Training Subtotal: $0.00
Law Enforcement Training Subtotal: $0.00
Correctional Officer Training Subtotal: $0.00
You Saved: $0.00
Total Price: $0.00
If I purchase seats after my intial purchase do I still get a volume discount?
Your future pricing is based on your intial purchase. So if you bought 25 seats, your pricing would be $23.99 for those 25 seats and also for any future seats you purchased.
How do I sign up for the organizational training option? I don't see a signup on your site.
To signup for an organizational account, simply add the desired number of seats to your shopping cart and then checkout. The account will then be enabled for that number of licenses. If you need to add licenses in the future, you can do so using the Add More Licenses link when you login to your admin dashboard.
Is there any charge for keeping the training account active?
No we only charge on a pay per use basis. If you do not use it, you do not pay anything.
How do you handle billing beyond the initial seats purchased?
If you need to add licenses in the future, you can do so using the Add More Licenses link when you login to your admin dashboard.
