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Municipal Government Training

Online training program for municipal/city government employees.

Audience: Everyone

Overview

The Municipal Government Training Series is the result of a nationwide study of municipal orientation practices. Produced in cooperation with seven different cities, they provide the first ever realistic audio-visual orientation training of benefit to all cities from the largest to the smallest. This series is similar to the Government Training Series, but was designed just for municipal city governments.

Number of Videos: 5
Total Duration: 55 min 47 sec

Trainings Included

Customer Service

This video shows what is takes for municipal employees to provide good customer service to the public and to fellow staff members.

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Duration 12 min 13 sec

Dealing With Difficult Citizens

This video follows five difficult situations municipal staff members have faced in the past from the beginning of the incident to its successful conclusion, and includes explanations of how to assess the situation, how to position yourself, how to interact with the other person and how to slowly take control of the situation.

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Duration 10 min 13 sec

Preventing Accidents

In this program, new employees are learning what every government employee must do to prevent work-related injuries and experienced employees judge if they have been doing their part to maintain those safety standards.

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Duration 10 min 9 sec

Municipal Ethics

This video examines the ethical principles common to all municipal codes of ethics. Through realistic situations, new employees learn the ethical practices expected of them and experienced employees are questioned about how well they are still meeting those expectations.

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Duration 12 min 11 sec

Standards of Conduct

Citizens expect their municipal agencies to be run efficiently and professionally. In this video new employees see what it takes to be a professional staff member, and experienced employees are asked questions to see if they are still the professional they think they are.

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Duration 11 min 39 sec

For a Single Individual

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$29.99

Individual Version
Add to Cart

Course Description:

The Municipal Government Training Series is the result of a nationwide study of municipal orientation practices. Produced in cooperation with seven different cities, they provide the first ever realistic audio-visual orientation training of benefit to all cities from the largest to the smallest. This series is similar to the Government Training Series, but was designed just for municipal city governments.

Course Features:

  • Online 24x7 self paced training
  • Only $29.99 for an individual
  • 2 Year certificate upon completion
  • Free retakes. You are guaranteed a certificate
  • Receive your Municipal Government Training certificate immediately upon completion
  • Comprehensive and easy to understand training
  • Up to 90 days to take and review the training
  • English and Spanish versions included
  • 30 day money back guarantee

Course Overview:

Audience Everyone
Avg Completion Time 1 Hour
Format Online Self Paced Training
Access Online Access for 90 Days
Certificate of Completion Yes
Certificate Expiry 2 Years
Wallet Card Yes
Audio Yes
Language English & Spanish
License Single User

How it works:

  • Register for the individual training
  • Login as your convenience 24x7
  • Take the training and pass the final exam
  • You receive a pdf certificate immediately upon passing the final exam

For an organization

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$29.99

Organization Version

Price Per Seat:

$0.00

You Saved:

$0.00

Total Price:

$0.00

Add to Cart

Course Description:

The Municipal Government Training Series is the result of a nationwide study of municipal orientation practices. Produced in cooperation with seven different cities, they provide the first ever realistic audio-visual orientation training of benefit to all cities from the largest to the smallest. This series is similar to the Government Training Series, but was designed just for municipal city governments.

Course Features:

  • Online 24x7 self paced training
  • Group discounts available
  • No contracts, pay as you go, cumulative discounts
  • Zero administration: no need to create & administer usernames and passwords
  • Shared multi-user login for employees
  • Free retakes. Each employee is guaranteed a certificate
  • Certificates and transcript scores automatically emailed to account administrator
  • Automatically creates and maintains detailed training log in MS Excel
  • No expiration date on any seats purchased
  • English and Spanish versions included
  • 30 day money back guarantee

Course Overview:

Audience Everyone
Avg Completion Time 1 Hour
Format Online Self Paced Training
Access Multi User (No Time Limit)
Certificate of Completion Yes
Certificate Expiry 2 Years
Wallet Card Yes
Audio Yes
Language English & Spanish
License Multi User

How it works:

  • Register for the Organizational Training
  • Login to your administration account and copy the template instructions provided
  • Paste them in an email to your staff (same instructions for everyone)
  • Sit back and the certificates for everyone will be emailed to you as they complete their training

Certification + Wallet Card:

Print your certification and wallet card immediately online upon successful completion of the course

Governmental Training Brochure

Download Brochure

Frequently Asked Questions

General

Governmental Training offers a collection of 4 video series that help various types of government entities train their workforce on basic and core skills for their positions:

  • The Government Training Series provides a thorough orientation for new federal, state and city government employees and as a valuable refresher training for experienced employees. By investing in continuous education, government agencies ensure a skilled and informed workforce capable of navigating the complexities of public service and contributing effectively to organizational goals.
  • The Municipal Government Training Series is the result of a nationwide study of municipal orientation practices. Produced in cooperation with seven different cities, they provide the first ever realistic audio-visual orientation training of benefit to all cities from the largest to the smallest. This series is similar to the Government Training Series, but was designed just for municipal city governments.
  • The Law Enforcement Training Series is a collection of programs that provide law enforcement personnel with a thorough orientation on the most common dangers they may encounter in their duties and effective safety measures. The training covers various high-risk scenarios, emphasizing best practices and methods to mitigate risks. Incorporating real-life case studies, these programs aim to enhance officers' situational awareness and decision-making skills to ultimately keep them safe.
  • The Correctional Officer Training Series is a collection of programs that offers a comprehensive training for both new and experienced correctional officers. They cover common situations that correctional officers may encounter as well as a wide-ranging curriculum, focusing on ensuring the safety of officers, staff, and inmates and a safe and efficient environment for all. It is designed for use in county jails, state and federal prisons, correctional training academies, vocational schools, as well as military and university criminal justice programs across the United States.

You can take the final exam as many times as you need to pass and you can also take it multiple times if you want to try for a higher score. There is no charge for taking the final exam multiple times. You are guaranteed a certificate when you purchase a course.

For an individual account, you have up to 90 days from the date of signup to take the training. You can also login and review the training during those 90 days as well. For organizational training accounts there is no expiration date so any seats are good until used.

We don't offer an official eval program. However, we do offer a free demo of the first lesson on our website and you are welcome to signup for 1 seat to view it in full and if it does not meet your needs you are covered under our full money back guarantee.
More FAQs

Individual Training

For an individuals, they just need the Team Work training which is $29.99 for a 2 year certificate.

Yes we do. That is our organizational training. Choose the Team Work for Organizations item from the top products menu and go the Employee Training section.

No. Only if you have purchased organizational training. Our individual training is licensed to a single individual only.

The name on the certificate is independent of the name you use to register for the course. Our system will actually prompt the end user for their name on the certificate once they pass the final exam so that they can enter it exactly as they want it.

Organizational Training

Yes we do. Choose the Team Work for Organizations item from the top products menu and go the Employee Training section.

Organizational training is for employers/groups that need to train their employees. It provides a single shared login that all employees can login to as well as group discounts starting at 10 seats and above.

Two seats. If you need to add licenses in the future, you can do so using the Add More Licenses link when you login to your admin dashboard.

Yes. To add additional licenses, login to your admin dashboard and click on the Add More Licenses link. There are no contracts and you simply pay as you go very much like a phone card.

Yes you continue to receive the same discount level on additional seats. So if you bought 25 seats, your pricing would be $23.99 for those 25 seats and also for any future seats you purchased. Additionally, as you continue to purchase seats with us we continue to discount you down in pricing as you hit the new tiers.

Yes we provide reporting free with the organizational training account. There are two types of reporting that we provide. The first is that you will receive an automatic email copy of each certificate generated under the account. The second is that we provide a real time training log that maintains a training log for you automatically. It will also allow you to regenerate a certificate from that Excel report at anytime in case you lost or misplaced a certificate.

Other Trainings Available

Build Team Work

The Build Team Work series helps organizations achieve organizational excellence simply and effectively using 4 training collections: Business Essentials, Employee Excellence, Emotional Intelligence, and Healthy Body and Mind.

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Workplace Violence Training

Training on workplace violence prevention, covering risks, warning signs, and strategies to ensure a safe work environment. By recognizing and addressing potential threats, individuals and organizations can reduce risks and promote workplace safety.

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Sexual Harassment Training

Because of its prevalence and damaging affects to an organization's productivity, morale, and culture, employers must try and actively prevent and eliminate sexual harassment in their organization.

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Diversity Inclusion Training

Employers can create a happy and thriving workplace for everyone by embracing diversity, inclusion and equity and eliminating discrimination, harassment and bullying.

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HR Training

Human resources and workplace training and compliance including sexual harassment and diversity, hazmat, customer service, safety training, management training, etc.

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OSHA Hazard Communications Training

Training and compliance for the U.S. OSHA Hazard Communication Standard (29 CFR 1910.1200) which specifies that when hazardous chemicals are present in the workplace, employees have a right to know about the risks involved with storing and handling such substances.

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OSHA Bloodborne Pathogen Training

Training and compliance for the U.S. federal OSHA Occupational Exposure to Bloodborne Pathogens standard (29 CFR 1910.1030) which protects workers against the health hazards from exposure to blood and other potentially infectious materials.

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HIPAA Training

HIPAA stands for the Health Insurance Portability and Accountability Act and is a U.S. federal law enacted in 1996 as an attempt at incremental healthcare reform. HIPAA establishes standards and safeguards to protect the privacy and security of patient health information.

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Infection Controls Training

Healthcare Associated Infections (HAIs) are among the most common complications of healthcare services worldwide. This training address ways to prevent and control the spread of healthcare associated infections in healthcare facilities.

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Medical Ethics Training

Medical ethics provides a set of guiding principles that serve as the foundation for all medical care and are used by healthcare professionals and researchers to guide them in making the difficult decisions required of them every day.

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Fraud Waste and Abuse Training

Training and compliance for the U.S. Centers for Medicare and Medicaid Services fraud, waste, and abuse requirement which focuses on eliminating fraud, waste, and abuse in the Medicare/Medicaid healthcare system.

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